Contact
Do you have a question about your treatment, an order or the platform? We’re here to help.
Feel free to email us at any time at [email protected] — that’s the quickest way to get in touch with our team.
Chat & Help
Patients who are logged in can contact us directly via the chat function in their patient portal. You can also find answers to frequently asked questions in our FAQ section on the homepage.
Response time
We usually reply within 1–2 working days. In urgent medical emergencies, please contact your doctor or, in a life-threatening situation, call the emergency services on 112.
Postal address
RSP Social Healthcare Consulting GmbH Steindamm 3 D-20099 Hamburg Germany